Dear Clemens,
As we excitedly approach our move date, I wanted to say once again how grateful Tony and I are for your patience, kindness, friendship and thoughtful professional insights. It has been an absolute pleasure working with you!
I'll always remember our first meeting back in January. We were just beginning our search and, after being out of the market for five years, had no idea how volatile the market was (or would become). You gave us great advice and, most significantly, introduced us to a fabulous mortgage broker who worked miracles in an impossible market.
As our house hunt dragged on into the summer, you never lost your enthusiasm or your sense of humor. When we finally found the house on Coldwater, you were instrumental in getting us an early showing and, as a result, a chance to bid first. There's no doubt that we wouldn't have had a chance after the open house.
As if finding the house weren't enough, you provided us with yet another set of flawless referrals including the escrow company and an army of outstanding home inspectors. You held our hands during the entire process, answered every question immediately, monitored all of the paperwork and somehow kept tabs on all of those crazy sellers!
We've bought and sold numerous properties over the years and can honestly say that this was the best and most enjoyable process we've ever experienced. Your integrity, professionalism, emotional intelligence and attention to detail are unique and greatly appreciated. We'd be more than happy to provide any prospective clients with a reference and look forward to sending some of our friends your way when the time comes.
Thank you so much, Clemens. We couldn't have done it without you!
- Alma D. & Tony J.
Dear Clemens,
Sitting at the beach in Hawaii, thinking of you and knowing that Jamie and I finally found our dream home, I thought I had to write this letter to express our appreciation.
For the past 5 years, we have been looking with different real estate agents, unfortunately not one of them was witty and patient enough to know what our criteria was and finally we met you (Jamie calls you the Terminator !). At first, I was a little skeptical about you, assumingly all realtors are the same (promises to work hard, email and follow up) then we ended up doing our own homework anyway, but your reliability, mannerism and professionalism caught my attention.
We were very fortunate to have worked with a realtor who cares deeply and passionately about his work and clients. You did your research and went to many open homes with us, with pleasure. As a first time home buyer, the escrow process was very stressful, but you were very patient and helped us through the process beautifully and professionally. We could not have asked for a better agent and in my opinion you´re the best. We could even joke with you about everything, which made the whole long process enjoyable. I am glad that we formed a friendship out of a business relationship.
It has been a long journey to find our nest, but it was worth every step of the way. The house has not been renovated yet, but every one that visits really gasps and loves it.
We are looking forward to doing business with you in the future, if the adjacent property is still for sale. When our home´s renovation is done, you have to come over for a BBQ. Andrew always asks "Are we going to Clemens house?" where he saw so much of you.
Again, thank-you so much for helping us find our lovely home in such a short time and I think, especially first time buyers should contact you and know their dream home would be complete with satisfaction.
- Nini, Jamie, Alex & Andrew L.
To whom it may concern,
We went through many different realtors and ALMOST gave up before finding Clemens Mandell. It´s a good thing we didn´t give up because Clemens was incredible.
It is hard enough trying to purchase a home in Los Angeles let alone find a real estate agent who wants to give you his FULL attention. Clemens was great; he took all of our needs into consideration and really worked hard to get us into a smart purchase.
Clemens handled everything from warning us away from a house that would need too much work, to finding us more options in our price range. Even after the sale he set us up with a concierge service to help handle the smooth transition of our move. All of these little things with his positive personality made for a pretty painless experience for us.
We would highly recommend calling Clemens if you are looking to purchase or sell a home. We will use him again in the future.
- Al R. & Lea W.
I had an unbelievably smooth experience with Clemens. It really takes a professional to walk you through the home buying process. Representing me as a buyer was exceptionally well handled:
- Clemens made my offer stand out, which is critical in the current seller's market!
- Clemens’ market knowledge was invaluable, allowing me to know how to structure my offer, in order to make it stand out. And as a result, I was among the first ones to be considered by the seller!!!
- The process moved exactly as planned, and Clemens made sure we moved along the predefined timeline by anticipating all potential issues.
- The inspector Clemens recommended also really did an amazing job. He found things that I would never have known, and his price was competitive compared to what I had been told to expect!
I would definitely recommend Clemens’ services to anybody serious about buying a house the right way!
- Laurent S.
We were referred to Clemens by several of our friends who used him to buy their first home, and we felt grateful we were led to a trusted, experienced professional! Buying a home for our family in a pandemic was very stressful, and Clemens guided us through every step of the way, was accessible and available and dedicated to making sure it went through with as little hiccups as possible. His humor and confidence was steady and he had a solid team of inspectors and professionals to guide us through the process. He always had a smile on his face and had patience to help explain the process to us. We would definitely recommend.
- Shannon R. D. & Herbie H.
I knew buying a house would be complicated but I had no idea how nuanced and difficult it would actually end up being in the long run. Thank goodness my wife and I found Clemens to help us with everything! Working with him was easy, fun, and he always instilled us with confidence as we approached each hurdle in the process. With his market knowledge and recommendations, he was able to find us a home in an area we loved, negotiate a deal we were very happy with and get everything inspected thoroughly before we moved in. We will absolutely use Clemens in the future if we ever move again (assuming he's even available) and I've already recommended him to close friends that are starting their search :)
- Cris M. & Dottie E.
Clemens was our real estate agent during our process of buying a house on the west side of Los Angeles. Clemens' general experience, professionalism, and earnest interest in helping us were evident throughout the house-buying process and we would not hesitate to recommend him to anyone. He knew what to look for (and look out for) when looking at houses in person. (E.g. "This drainage setup will result in water damage in the long run," or "The good condition of the shingles along the ridge indicate that this roof was replaced relatively recently.") He was unfailingly realistic throughout the process, being helpfully blunt about problems with houses and shying us away from inadvisable homes or homes that he knew would be bid up well outside of our price range. He seemed very skilled at chatting with the other agents and getting an excellent feeling for the amount of demand on a house and other pertinent facts about the sale. He was always very cheerful and enthusiastic and came with us to look at many, many houses on the weekends throughout the months we were looking. He knew both when to temper our over-enthusiasm as well as cheer us up and keep us positive after setbacks. When we were over enamored with one particular house, he talked us down from jumping in and glossing over glaring shortcomings of the house, even though it would have arguably been in his immediate financial interest to let us run wild. It was during the bidding process that we found Clemens to be the most indispensable. He had a very firm grip on the values of various properties and knew what to bid on various rounds to ensure that we had a good chance at the property. As we found out later from the opposing agent and the appraisal, on the property that we ended up winning, he correctly predicted the runner-up bid to within a few thousand dollars. Clemens was also very helpful during the escrow phase of the process. He was very happy to coordinate the inspections, talk with the loan officer, and generally make sure that everything was on the right track to close. We ended up finishing with a few days to spare, actually. In the end, we are very glad to have had someone unambiguously on our side to guide us through the entire process. We are very happy with how things turned out and we would not hesitate to use Clemens again for any real estate needs as well as recommend him to anyone looking for a knowledgeable, professional, and extremely helpful real estate agent.
- Craig W. & Carol F.
Clemens went above and beyond during this entire process of buying a home. He was always on top of every detail, highly responsive, and really looked out for us. I felt secure throughout the process, knowing he would take care of whatever was needed, and was great at explaining each step along the way and giving advice based on his years of experience. Clemens was also easy to work with, warm, and personable. I felt like he truly cared about what was best for us as his clients and cared about what he was doing. You can tell he takes pride in doing his job well and doing it with integrity. I appreciated that. I would without a doubt recommend Clemens to anyone buying or selling a home. I will use him again the next time I'm in the market to buy or sell.
- Jon C.-B. & Kimberly S.
Clemens worked with us for a very long time before we finally found a home that was for us. He was very professional, efficient and thorough. He made the experience go as smoothly as possible and was very knowledgeable. Highly recommended him!
- Lori B. & Lucas B.
Clemens was fantastic! He showed us several properties that fit our needs, and he helped us every step of the way throughout the whole escrow process, from offer to closing. His advice was invaluable, and his expertise made the daunting task of buying our home a straightforward and enjoyable experience!
- Marc & Stacey W.
Clemens is a young gentleman that is packed with knowledge, precision, patience and has a clear way of delivering a cohesive well-formulated suggestion to both parties in the sale process.
I was referred to him and I had a specific list of items that I truly doubted can be met. Clemens took good notes, listened and said he will start his research.
When he had homes for sale to show, he was on-time and was educated on the house for sale - ie. square footage, the condition of the house, the number of days the house was listed, the neighborhood and a strong list of pros and things to consider if interested in the home.
The fact that he is multi-lingual also helps.
The buying process was smooth as Clemens is likable and was able to perform clear negotiations and he never was in a "rush" to push/pressure me to buy the house.
Since I am an emotional buyer, having Clemens was a clear win. He made sure I got the house inspected by a licensed Home Inspector and when we got the report, Clemens met me in person to go over the report in details and leveraged the Home Inspection for negotiating with the Sellers' Real Estate Agent.
If you are looking for the whole winning package of a Real Estate Agent that cares, is knowledgeable, likeable, brilliant, hard-working and readily picks up his phone and replies to emails and missed calls with a phone call - give Clemens a call. You won't be disappointed.
My home closed escrow and I am now writing this review in my home sweet home in Los Angeles.
Danke/Thanks Clemens!
- Diana G.
I cannot recommend Clemens highly enough. His expansive knowledge of the LA market, recommendations for quality inspectors / mortgage brokers, etc., and his patience (of a saint!) with helping us understand the home buying process (as first time homeowners we had a LOT of questions, to which he was always able to offer clarity) was instrumental for us to be able to secure our first home. We are beyond thrilled with the home we purchased, and the location, and we couldn't have done it without the support and advice Clemens provided to us in regards to making the right offer on the right home. His professionalism is class-A, and still he finds the perfect balance of making the house-hunting process a fun one! When we are ready to sell or purchase another house, there's only one person we'll be working with. Zero complaints, an overall wonderful experience working with him!
- Danna R.
Clemens has great knowledge of the Hollywood Hills market and was able to guide us to better show our house to its best advantage. His experience in what buyers like to see helped us prepare the house for a quick sale. He utilized multiple marketing strategies, from drone photos, 3D tours, staging recommendations, email blasts to local realtors, TV ads, and mailing flyers to neighbors which enabled the house sell in less than one week with multiple, above-asking offers! His professionalism and timely responses throughout the entire process made the sale of our property a breeze. Clemens was a pleasure to work with and we give him our highest recommendation to anyone wanting to sell a property.
- Lourdes and Phil B.
I have bought and sold more than five properties in the US in the last fifteen years, all with above average values, in four large urban markets. Clemens Mandell is clearly one of the best real-estate agents I have worked or interacted with.
What I mostly liked was his extremely organized and strategic process. He read and studied the details of all offers we got, and had very sound suggestions on strategy and tactics to maximize my returns while minimizing my risk. I really felt he was working for me. That was the best feature of working with him.
On top of that, he is very friendly and carefully listened to my concerns and ideas. He never pushed for anything. The process was smooth, even in crucial times of important decisions. He clearly accepted my starting position, and I was comfortable he would be ok even if I decided not to sell at the very last moment. He even helped me with some issues unrelated to this particular sale, with thoughtful ideas and research.
I do definitely recommend Clemens for your real estate transactions.
- Giorgio Z.
Clemens helped me out with a property and I was amazed at his responsiveness and attention to detail. He was super patient with all my many questions and he has a wealth of knowledge that I have not seen in any of the other real state agents that I have worked with in the past. He is heads and shoulders above the best. Thank you Clemens!
- Alex M.